Well trained staff help you with knowledge and get you out the door in a timely manner with a smile on your face
It is home depot, has everything your looking for usually cheaper than other places, staff is a big hit or miss sometimes they know exactly what you need and half the time I wonder how they got themselves dressed this morning. Help response time is terrible, had to wait 20 minutes for someone to make a key because the 5 people I asked didn't know how but called someone who did and nobody would actually show up.
My husband and I have always chosen to shop at Home Depot stores. We have spent thousands of dollars over the years on remodels. We purchased a vanity over a year ago for $299. Turns out we need a bigger vanity. Since the one we purchased was still in its original box and brand new we inquired if we could return it without a receipt and get a store credit to purchase other items we need. (They currently have the same model displayed and in stock for $299.) The cashier scanned the box and $299 came up. However, the final store credit would only be $75.02. We were obviously disappointed and asked to speak to the store manager who was arrogant and of no help at all. They just lost 2 faithful customers and many more by not providing good ethical customer service. I guess we will be shopping Lowe"s from now on.
Could not get anyone to wait on me. Lack of staff in customer service and in the grill area. Staff were saying they didn't work in the area. Not impressed with store (taunton)
Very middle of the road. If you know what you want, and know where to get it, you are golden. Else...maybe not so much. Some employees know their stuff, though others, not so much. It always seems like when we need stuff for remodel, we have to special order. But garden section is pretty nice.
The Home Depot is a US Hardware Store based in Taunton, Massachusetts. The Home Depot is located at 899 County St, Taunton, MA 02780, USA.
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